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Testimonials

I have purchased a few systems through DVR Master. Each time I have made a transactions, had a warranty issue or just a general question, I have been extremely satisfied with the results. Service is prompt and prices are extremely competitive. In dealing with Leah (my contact for the company) she never disappoints and has always gone above and beyond to make sure we get the five star service experience. 10/10 I highly recommend!
A.J. Taylor
General Manager
Galaxy Tulare 10,Tulare, CA
I have been using DVR Master and service for the last 8 years. That's because I can always count on the DVR Master team for the best products, best pricing and superior customer Service time and time again. They go out of their way to make sure I am always a satisfied customer. Leah is our rep and she goes out of her way to support us. I highly recommend DVR Master.
Doug Reeder
Owner
Ore-Com Telecommunications, LLC, Portland, OR
Kudos for Jessica. I just wanted to take a moment and express my heartfelt thanks for your knowledge of your product line, your skills in navigating your systems, your responsiveness both online and on the phone and your excellent customer service attitude. It is people like you that engender long term customer relationships that are foundational to any organization's success over the long term.
Bradley Young
Charleston, WV
I want to say thank you for the excellent tech support from DVR Master and much thanks to Jessica for helping us get the tech support that we needed for remote access. We also want to thank the management and tech support team for a job well done and great customer support. We look forward to doing more business with your company.
Thomas
IT Director
Orangeburg, SC
Leah and the tech support team are Knowledgeable and helpful in advising on and supporting their products. Thanks.
Junaid Ali
CEO
Collabotive Inc., Plano, TX
ABC of CCTV
The following "How To" guide is designed to help less experienced CCTV dealers become accustomed to basic systems design. However, always remember, the "Helpful and knowledgeable" staff at DVR Master. is always just a toll free call away!  

What Good is it?

Advances in CCTV technology are turning video surveillance into one of the most valuable loss prevention, safety/security and management tools available today. Retailers use CCTV to monitor for shoplifters and dishonest employees, compile recorded evidence against bogus accident claims and monitor merchandising displays in stores that may be hundreds of miles away. Manufacturers, governments, hospitals and universities use CCTV to identify visitors and employees, monitor hazardous work areas, thwart theft and ensure the security of their premises and parking facilities. New opportunities for CCTV are growing as fast as the technology and security environments are phenomenal.

Security Applications:
 

• Observe and record theft or violence by overtly monitoring retail floor space, office buildings, building perimeters, warehouses, loading docks, and parking garages
• Monitor sensitive areas, where infrequent activities, occur (i.e. confidential records, safes, etc.)
• Monitor point-of-sale exceptions (cash register voids, over-rings, etc.) to reduce cashier theft
• Observe and record shoplifting activities
• "Walk a beat" by programming a moving camera to pan, tilt, and zoom within a defined pattern
• Perform covert surveillance (where legally applicable)
• Integrate with access control systems to provide video of persons entering and leaving the premises
• Complement asset tracking systems to provide video when a tagged asset leaves the premises

Safety Applications:
 

• Allow operators to see into areas where the environment is hazardous to life or health
(i.e. hazardous materials, chemical toxins, etc.)
• Monitor potential accident areas
• Monitor residence halls, common areas, or high-risk areas to ensure safety of an educational institution's students and faculty
• Help reduce the severity of some incidents by the timely dispatch of security, police, fire and emergency medical personnel.

Management Tool:
 

• Train employees, check stock on store shelves and monitor retail sales floor coverage,
production lines, etc.
• Demonstrate management's due diligence towards protecting employees, clients, and visitors,
and perhaps avert or minimize litigation and negative publicity
• Document video images on magnetic tape or optical hard discs to record events. This information may be reviewed and later presented as evidence for prosecution of criminals, or as a training tool

When integrated with access control, asset tracking, fire systems and other life safety and security measures, CCTV's "silent witness" provides an additional advantage: the ability to see and review the impact of these systems on people and property.

Many elements must be considered when designing/installing a CCTV system.

  1)  Scene & Lighting
  2)  The Camera
  3)  The Lens
  4)  Video Transmissions Methods
  5)  The Monitor
  6)  Peripheral Equipment

 
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Testimonials

I have purchased a few systems through DVR Master. Each time I have made a transactions, had a warranty issue or just a general question, I have been extremely satisfied with the results. Service is prompt and prices are extremely competitive. In dealing with Leah (my contact for the company) she never disappoints and has always gone above and beyond to make sure we get the five star service experience. 10/10 I highly recommend!
A.J. Taylor
General Manager
Galaxy Tulare 10,Tulare, CA
I have been using DVR Master and service for the last 8 years. That's because I can always count on the DVR Master team for the best products, best pricing and superior customer Service time and time again. They go out of their way to make sure I am always a satisfied customer. Leah is our rep and she goes out of her way to support us. I highly recommend DVR Master.
Doug Reeder
Owner
Ore-Com Telecommunications, LLC, Portland, OR
Kudos for Jessica. I just wanted to take a moment and express my heartfelt thanks for your knowledge of your product line, your skills in navigating your systems, your responsiveness both online and on the phone and your excellent customer service attitude. It is people like you that engender long term customer relationships that are foundational to any organization's success over the long term.
Bradley Young
Charleston, WV
I want to say thank you for the excellent tech support from DVR Master and much thanks to Jessica for helping us get the tech support that we needed for remote access. We also want to thank the management and tech support team for a job well done and great customer support. We look forward to doing more business with your company.
Thomas
IT Director
Orangeburg, SC
Leah and the tech support team are Knowledgeable and helpful in advising on and supporting their products. Thanks.
Junaid Ali
CEO
Collabotive Inc., Plano, TX