My ports are blocked and I have Static IP, still can’t see remotely…. What can I do?
November 7th, 2008 by Jesus Oredroc
My ports are blocked and I have Static IP, still can’t see remotely…. What can I do?
When you have an Static IP Address that was assigned by your ISP please follow the next steps to fix your problem.
1. Find out what are your Static IP Address Settings.
example:
IP Address: 99.152.12.142
Subnet mask: 255.255.245.245
Default Gateway: 99.152.12.140
DNS 1 : 4.2.2.2
DNS2 : 4.2.2.1
2. Now go to the DVR NETWORK SETTINGS and put an Static IP Address in the settings.
To get to the DVR Network Settings please refer to your Users Manual.
3. Once you have put the IP address in to the DVR you may now try the DVR Software Client to connect to it remotely or if the DVR supports Web server you just need to type the IP address in the address bar of an Internet Explorer.
4. If the problem continues please Contact your ISP regarding the Opening of the necessary port that the DVR requires to do a remote view. See DVR manual to see what ports you will need to open.
5. It’s Recommended that you Enable the DMZ service or Server (depending or router ) in your router.
6. You are Done =)
This entry was posted on Friday, November 7th, 2008 at 3:15 pm and is filed under Overview News, Security DVR, General CCTV. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.
February 5th, 2009 at 6:24 am
All of the above is correct however, enabling the DMZ (pointing all network traffic to the DVR) can be a dangerous practice as it will allow unwanted (possibly corrupting) network traffic to reach your DVR.
I would approach this problem two ways - in the following order.
1. Contact the ISP and make sure that their system does not automatically block unrequested incomming traffic. It’s common with many ISP’s. If they do, ask them to adjust the software to enable incomming traffic.
2. Typically, Cap Card based DVR’s require specific functions to travel through specific router port assignments. This is easily handled in most routers by what’s called “port forwarding.”
Example: Most IE traffic flows through port 80. In the port fwd section of your router you would set port 80 traffic to be routed to the INTERNAL IP address of your DVR - say for example 192.168.0.40 (if 40 was the DVR’s IP address on the internal network 192.168.0.xxx served by the router your working with.)
Hope this helps!
Brian