My ports are blocked and I have Static IP, still can’t see remotely…. What can I do?

My ports are blocked and I have Static IP, still can’t see remotely…. What can I do?
When you have an Static IP Address that was assigned by your ISP please follow the next steps to fix your problem.

1. Find out what are your Static IP Address Settings.
example:

IP Address: 99.152.12.142

Subnet mask: 255.255.245.245

Default Gateway: 99.152.12.140

DNS 1 : 4.2.2.2

DNS2 : 4.2.2.1

2. Now go to the DVR NETWORK SETTINGS and put an Static IP Address in the settings.
To get to the DVR Network Settings please refer to your Users Manual.

3. Once you have put the IP address in to the DVR you may now try the DVR Software Client to connect to it remotely or if the DVR supports Web server you just need to type the IP address in the address bar of an Internet Explorer.

4. If the problem continues please Contact your ISP regarding the Opening of the necessary port that the DVR requires to do a remote view. See DVR manual to see what ports you will need to open.

5. It’s Recommended that you Enable the DMZ service or Server (depending or router ) in your router.

6. You are Done =)

Basics ways to check what’s your LAN settings for Remote Viewing Setup.


Basics ways to check what’s your LAN settings for Remote Viewing Setup.

For Windows XP / Vista.

Click on the START Menu.
Find a link called RUN and click on it.
On the RUN window type CMD and press enter
On the CMD window type IPCONFIG and press enter
It will show you your LAN settings. For Example:

Ethernet adapter Local Area Connection:

IP Address. . . . . . . . . . . . : 192.168.1.116

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.1

Always Keep in mind that the Default Gateway it’s your Router’s IP Address.

On the Stand Alone DVR System you will need to change the Network Setting to the ones that your network has.

For Example

IP Address. . . . . . . . . . . . : 192.168.1.200

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.1


Once Ip address it’s change on the DVR you can Ping it by using the PING command on the CMD Window. Example
PING 192.168.1.200

You will get a reply from DVR.

Now you can Setup the DVR Remote Viewer Software and type the local ip address of the DVR and you are ready to see your Cameras from the Same Location